It costs more than Copernic, but I believe the cost is worth it based on the quality and speed of the product and their tech response time. It is quick, does not create a large index unless you wish and their tech support replies in a few hours rather than days. I did some research and installed Agent Ransack. My Copernic license key was not accepted and I contacted Copernic for help. One week ago I had a system crash and had to rebuild the system. It takes a minimum of three days for them to answer. Unfortunately, Copernic has not added a recovery feature (even the ability to store current settings) after several years of customer requests.

Rebuilding the settings can take time if you have added file types and changed update times.Īlso, when your index is large it can take many hours to rebuild.

If Copernic crashes there is no way of recovering its settings and after you rebuild your settings you must re index. videos and audio production files.Ĭons: I have owned Copernic Desktop for several years. Pros: I liked the software because it allows me to easily search for documents. If you are dependent on their software this can be a problem. There tech support is slow if they do respond and in several instances I have had to request support several times. You have to rebuild any custom setttings, and index everything again. The real problems are when the software fails. The index size is large and re indexing can take a long time. 'Copernic Poor Tech Support, Poor Recovery - There is a better choice.'Ĭomments: The software is ok. If you want it on your home desktop, your laptop, and your office desktop, you'll have to buy three licenses :-( for a basically unsuable program. It is frustrating because there are very few tools who offer speedy search, contents indexing and preview. You may think you lost files while it's just a very buggy indexer. I just reported (again) the situation : using a a small string in the file name find 6 files while Windows 10 find 20 files matching this string.Ĭonclusion : it is a DANGEROUS tool (and indeed VERY frustrating).

After reindexing from scratch (many hours of work using highest priority), it finds the expected files.Īfter a while (no more than a couple of weeks) it only finds a few files. The current Indexer is unfortunately completely buggy. I use it only to index local files (I have 20+ years of files). I have been using CDS for more than 12 years.Ĭons: It now has recurrent indexing problems on basic things. Pros: On the paper, it offers key functions that I need : file search by name _and_ by contents, a quick preview. After 12+ years of use.'Ĭomments: I need to search local files by name and contents, which quick contents preview. 'Now became completely useless, waste of time, waste of money.

Copernic desktop search alternative